Policies at our Orleans Cape Cod Lodging

Standard policies

COVID-19. We are adhering to all CDC, State of Massachusetts and local guidelines to minimize risk.

Room Rates at our Orleans Cape Cod Lodging: Room rates are daily, for two people and include breakfast. Explore our Guest Rooms. The Cottage rates are weekly or monthly and do not include a breakfast.

Room Tax: Room rates at our Inn and Cottage rental in Cape Cod do not include Massachusetts Lodging Tax which is 11.7% and and Cape & Islands Water Tax of 2.75%.

Children: The Inn does not meet the needs of children under ten years of age and this includes infants of any age. We will enforce this strict policy, even if guests in future arrive unannounced with a child and guests will be liable for the full booking amount. Children are welcome at our Cottage Rental.

Reservations / Deposits: For reservations of two nights at our Inn in Cape Cod, the full amount is required. For longer stays, a deposit of 50% of the total amount is required with the balance payable upon arrival. Reservations are confirmed, immediately if the reservation is made on line, or when a deposit is received. The Cottage rental has a 7 night minimum

Payments: Payments to our Inn or Cottage rental in Cape Cod may be made by cash, check, travelers check, Visa, MasterCard, Discover or American Express.

Cancellation Policy:

The Parsonage Inn is a small four bedroom Inn with a three bedroom cottage rental and we can be significantly impacted by cancellations.

The INN
If cancellation should be necessary, a refund of the deposit will be made if we receive notice 14 days or more prior to arrival. A $50 administrative charge, per reserved room, is deducted from all refunds. For cancellations made less than 14 days of your arrival, you will be responsible for the full reservation unless we are able to re-rent the room. Any early departures will be charged for the full booking price.

PARSON’S COTTAGE
If cancellation should be necessary, a refund of the deposit will be made if we receive notice 30 days or more prior to arrival. A $200 administrative charge, is deducted from all refunds. For cancellations made less than 30 days of your arrival, you will be responsible for the full reservation unless we are able to re-rent the room. Any early departures will be charged for the full booking price.

For the reasons above, we strongly suggest you purchase separate trip insurance as cancellations may be out of your control. We recognize there are many insurance companies to choose, however we have partnered with insuremytrip.com for cancellation coverage. Please go to their link for details.

Minimum Stay: During the summer we operate a two night minimum stay for our Orleans Cape Cod Inn. The Cottage rental has a seven night minimum.  During off season (Nov–Apr) please please call for details.

On occasion during the spring/summer season we may offer one night stays at the Inn with a $30 surcharge, please call for details.

Check-In and Check-Out: The check-in time is between 2.30pm and 6.00pm (If you will be arriving after 6.00pm, please notify us in advance).

For the convenience of our guests we support express check-in. At our entrance lobby you’ll find your reservation details along with your room location and general points of interest about the Inn and our location. We are always at the Inn and can be contacted at any time for questions.

Check-out time is 11.00am

Pets: We do not take pets at our Orleans Cape Cod Inn.

No Smoking: Smoking or vaping is not allowed anywhere inside the Inn, the Cottage rental or on the front patio.

Gift Certificates: Gift Certificates will be charged the full amount at time of purchase.

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